Credits and refunds

Refund/Credit Policy

This policy explains how SaborData handles credits and refund reviews for analyzer runs.

How credits are used

Analyzer runs consume credits when submitted in the real SaborData application.

Purchases are handled through Stripe Checkout in the real SaborData application.

No checkout happens on this marketing site.

Refund reviews

Platform-caused analyzer failures may be refunded.

User, data, or setup errors are not refundable.

Refund reviews look at whether the analyzer failure was caused by the SaborData platform rather than the submitted data, selected setup, or user action.